Nana Banana Pro

Terms of Service

Terms of service for Nana Banana Pro AI Image Generation Platform
Oct 24, 2025

Nana Banana Pro — Terms of Service (AI-Powered Services)

Version: 1.1 · Effective date: June 12, 2026 · Website: https://nanabananapro.ai

1. Introduction & Acceptance of Terms

Welcome to Nana Banana Pro ("Nana Banana Pro" / "we" / "us" / "our"), operated at https://nanabananapro.ai (the "Service"). These Terms of Service ("Terms") govern your access to and use of our AI-powered image generation and editing platform, including text-to-image generation, image-to-image editing, and related creative tools.

By creating an account, subscribing to any plan, purchasing credits, completing checkout, or otherwise using the Service, you confirm that you: (a) are at least 18 years of age; (b) have read, understood, and agree to be bound by these Terms; (c) agree to our Privacy Policy; and (d) are authorized to enter into this agreement on behalf of yourself or any organization you represent.

Important: If you do not agree to these Terms, you may not use the Service. Continued use after any update constitutes acceptance of the revised Terms.

2. Service Description

2.1 What We Provide

Nana Banana Pro provides an AI-powered platform that enables users to generate, edit, and manage visual content using credits. The Service is a digital software-as-a-service (SaaS) product delivered via the internet.

2.2 Nature of the Service

The Service is a digital, intangible product. Upon confirmed payment, access and credits are granted immediately. Due to the immediate digital delivery, specific limitations apply to refunds as described in Section 7.

2.3 AI-Generated Content Disclosure

Outputs produced by the Service are AI-generated. You must not represent AI-generated outputs as human-created work in contexts where such misrepresentation could cause harm. When sharing outputs publicly, we recommend disclosing that the content was created with AI.

2.4 Third-Party AI Providers

Our Service utilizes third-party AI model providers. Service performance and availability may be affected by the operational status of these providers. We will endeavor to communicate significant disruptions in a timely manner.

3. Account Registration & Eligibility

3.1 Account Creation

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3.2 Account Security

  • Notify us immediately of any unauthorized use at support@nanabananapro.ai.
  • Do not share your credentials with any third party.
  • Keep your billing email address up to date.

3.3 Business Accounts

If you register on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

4. Plans & Credits

We offer both subscription plans and one-time credit packages (Basic, Pro, Max). Subscriptions provide recurring credits each billing period. One-time purchases provide credits that do not expire. For current plan details and pricing, visit https://nanabananapro.ai/pricing.

Credits are consumed when you generate or edit images. Subscription plan credits expire at the end of each billing period and do not carry over to the next period. Separately purchased one-time credits retain their validity and do not expire unless your account is terminated as described below.

When both subscription credits and separately purchased credits are available, subscription plan credits are consumed first.

5. Billing & Payment

5.1 Payment Processor

Payments are processed by Waffo Pancake, our Merchant of Record and PCI-DSS certified payment processor. Your payment card data is processed by Waffo Pancake and is not stored on our servers. Charges on your statement may appear under Waffo Pancake or a related billing descriptor.

5.2 Subscription Recurring Billing Authorization

By subscribing to a paid plan and providing your payment method, you expressly authorize us to charge your payment method on a recurring basis for the applicable subscription fee until you cancel in accordance with Section 6. Your subscription renews automatically at the end of each billing period unless cancelled before renewal.

5.3 Credit Purchase Authorization

Each one-time credit purchase is a one-time transaction. By completing a purchase, you authorize us to charge your payment method for the amount displayed at checkout.

5.4 Taxes

Prices are exclusive of applicable taxes (including VAT, GST, sales tax, or similar) unless otherwise stated at checkout. Where required by applicable law, taxes will be collected and remitted by our payment processor.

6. Cancellation Policy

6.1 How to Cancel

You may cancel your subscription at any time through:

Cancellation takes effect at the end of the current billing period. You will not be charged for subsequent billing periods. Credits purchased separately as one-time packages are not cancelled and remain subject to their validity rules in Section 4.

6.2 Effect of Cancellation

  • Your subscription remains active until the end of the current paid billing period.
  • Unused subscription credits for the current period are forfeited at period end.
  • Separately purchased one-time credits remain usable after subscription cancellation, subject to these Terms.
  • Account data is retained for 90 days after cancellation, then deleted per our Privacy Policy.

7. Refund Policy

7.1 General Policy

Due to the immediate and intangible nature of our digital services, fees are generally non-refundable, except as expressly stated below or as required by applicable law.

7.2 Subscription Refunds

  • New subscriber 7-day guarantee: A full refund is available to first-time subscribers within 7 days of the initial charge, provided usage has not exceeded 10% of the plan quota for that period.
  • Duplicate charge: A full refund for any billing error resulting in a duplicate charge.
  • Verified service outage (≥72 hours): A pro-rated credit or refund for extended outages within our control.
  • Statutory rights: If applicable law grants withdrawal or refund rights (e.g., 14-day withdrawal right in EU/UK), those rights are preserved.

7.3 Credit Package Refunds

  • Unused credits within 7 days of purchase: A full refund may be requested within 7 days of purchase if credits have not been used.
  • Used credits are non-refundable.
  • Duplicate charge: Full refund for any billing error.
  • Statutory rights (EU/UK/AU): 14-day withdrawal right for first-time purchasers is preserved, waived upon first use of credits.

7.4 How to Request a Refund

Contact support@nanabananapro.ai with your account email, transaction ID, and reason. We will acknowledge within 2 business days and process eligible refunds within 5–10 business days.

7.5 Non-Refundable Items

  • Fees for subscription periods already used (except as noted in 7.2).
  • Annual subscription fees requested after 30 days from initial purchase.
  • Accounts terminated for violation of these Terms or the Acceptable Use Policy.

8. Billing Disputes

If you believe there is an error in a charge, please contact us at support@nanabananapro.ai before disputing with your bank. We commit to responding within 2 business days and resolving confirmed billing errors within 5 business days.

9. AI Output & Intellectual Property

9.1 Ownership of Outputs

Subject to these Terms, AI-generated content produced in response to your inputs ("Outputs") is owned by you. You may use Outputs for any lawful purpose consistent with Section 10.

9.2 Input License

By submitting content to the Service ("Inputs"), you grant Nana Banana Pro a limited, non-exclusive license to process your Inputs solely to deliver the Service. We do not use your Inputs to train AI models without your explicit consent.

9.3 Accuracy of AI Outputs

AI-generated content may contain errors or inaccuracies. You are solely responsible for reviewing and verifying Outputs before relying on them.

10. Acceptable Use Policy

10.1 Permitted Uses

You may use the Service only for lawful purposes in accordance with these Terms.

10.2 Prohibited Uses

You agree NOT to use the Service to:

  • Generate content that is illegal, defamatory, harassing, or fraudulent.
  • Generate, distribute, or facilitate deepfake content — including AI-synthesized audio, video, or images — that impersonates real individuals or is intended to deceive viewers about its origin or authenticity.
  • Generate content that sexualizes minors or violates child protection laws.
  • Produce malware, phishing content, or cyberattack tools.
  • Infringe the intellectual property or privacy rights of any third party.
  • Circumvent or interfere with security features of the Service.
  • Resell or sub-license access to the Service without prior written approval.
  • Violate any applicable law, regulation, or card network rule.

10.3 AI-Specific Prohibitions

You specifically agree NOT to:

  • Use Service inputs, outputs, model responses, or any derivative thereof to train, fine-tune, benchmark, distil, or otherwise develop any artificial intelligence or machine learning model that competes, directly or indirectly, with the Service or Nana Banana Pro's products.
  • Systematically scrape, extract, or harvest model outputs at scale for purposes other than your own authorized use of the Service.
  • Represent AI-generated outputs as the work of a human professional (e.g., a licensed doctor, lawyer, or financial adviser) in contexts where such misrepresentation could cause harm.

11. Data, Privacy & Security

Your use of the Service is governed by our Privacy Policy. Payment card data is processed exclusively by Waffo Pancake and is not stored on our servers. Account data is retained for 90 days following account cancellation, then deleted.

12. Disclaimers & Limitation of Liability

12.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OF AI OUTPUTS.

12.2 AI-Generated Content Disclaimer

AI GENERATED CONTENT DISCLAIMER: Outputs may be inaccurate, incomplete, or outdated. Do not rely on them for legal, medical, financial, or other professional advice. Always verify AI-generated content with a qualified professional before acting on it.

12.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NANA BANANA PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13. Term & Termination

These Terms remain effective while you use the Service. We may suspend or terminate your account if you materially breach these Terms, we suspect fraudulent activity, or as required by law. If we terminate for reasons other than your breach, we will provide a pro-rated refund for any unused prepaid period where applicable. You may delete your account at any time by contacting support@nanabananapro.ai. Upon termination for breach, unused credits may be forfeited.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws applicable to the operator of nanabananapro.ai. Before initiating any formal proceedings, please contact us at support@nanabananapro.ai to attempt informal resolution.

15. General Provisions

We may update these Terms at any time. Material changes will be notified by email or on-site notice at least 14 days before the effective date. Continued use constitutes acceptance. If any provision is found unenforceable, the remainder continues in full effect.

16. Contact Information

For any questions about these Terms or billing:

By using the Service or completing checkout, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Disclaimer: nanabananapro.ai is an independent AI platform. The name "Nana Banana Pro" is inspired by the English song "Nana Banana" and is not associated with, endorsed by, or related to any company, product, or brand.